Careers
Join MercuryGate International's team of expert innovators in the field of transportation management systems (TMS). MercuryGate is an Equal Opportunity Employer and does not discriminate on the basis of race, national origin, religion, color, gender, sexual orientation, age, non-disqualifying physical or mental disability or any other basis covered by law. Employment decisions are based solely on qualifications and business need. Please email resumes (in text or PDF format) to hr@mercurygate.com.
Job Opening: System Integration Support Specialist
We currently are seeking a System Integration Support Specialist for our Transportation Management Software (TMS). The position involves supporting and troubleshooting product integrations by acting as a liaison between customer or carrier and the Company's implementation and development teams. Responsibilities include contacting carriers regarding new customer integration requests, managing FTP accounts, and configuring product integration components. Significant daily contact with staff, clients, and vendors resolving technology issues by telephone or email. Resumes should be forwarded to hr@mercurygate.com.
Minimum Requirements:
- Bachelor's degree in computer science, business administration, or related field
- Experience in technical support
- Excellent telephone skills and experience explaining technical concepts and procedures to non-technical users
- Experience in one or more communication protocols including XML, EDI, EDIFACT, iDoc, INTTRA, CSV etc
- A strong customer service work ethic and ability to work independently with little direct supervision and demonstrate resourcefulness
- Experience using Internet protocols such as HTTP and FTP
- Live near and work out of our Cary, NC office
Job Opening: TMS Implementation Consultant
MercuryGate, a leading software provider of Transportation Management System (TMS) software is seeking experienced implementation consultants to join our growing team. MercuryGate's TMS services the 3PL, Freight Brokerage, and Shipper markets. The TMS is flexible and configurable and the same TMS supports all three markets and may be deployed on premise or as a Software as a Service (SaaS). MercuryGate has been a best of breed TMS provider for 11 years and 200 customers.
The TMS Implementation Consultant is the primary contact for our clients throughout each project and is a key player in the overall client management aspect of our business. The right candidate will have the ability to interact with clients daily and help to identify and address core business requirements, frame the solution, lead system configurations, and communicate integration requirements to our technical team.
Job Duties:
- Implementation of TMS (planning and execution)
- Gather requirements from clients to formulate TMS solution that will improve client business processes
- Regularly communicate with client on project timelines and resolve issues to ensure TMS goes into production providing exceptional value to client
- Work with MercuryGate operations and technical teams for systems integration
Requirements:
- 2+ years experience implementing TMS software/solutions
- Subject Matter Expertise in the Transportation Industry
- BS is preferred but not required
- Ability to travel at most 20% of the time
- Ability to work effectively from your own home office
- If located in the Raleigh Durham Area work from MercuryGate headquarters located in Cary, NC
Job Opening: JAVA Developer
MercuryGate is currently seeking skilled Java developers with 3+ years experience in the following: JSP, javascript, HTML, XML, and systems integration coding (e.g., xml loaders / extracts).
Experience in any of the following is a plus: document development (e.g., PDF creation in Java), Oracle / SQL, EXT JS, Jasper reports / iReport, web service development / SOAP, Swing, Java WebStart, Subversion, and JPA / Hibernate / EJB 3.0.
The applicant must reside in the Raleigh/Durham area and work out of the Cary, NC office.